1. Knowledge Base
  2. >
  3. Results
  4. >
  5. Article

Email Client Setup: Windows 10 Mail App

This article will explain how to set up an email account in the Windows 10 mail application.

If you have a Windows 10 PC, it has the Windows Mail App installed by default that you can use to configure your email accounts. The Mail App is also on Windows 8 and its variants, and you can use this article to configure your Email Account on Windows 8.

You will need your incoming mail server, outgoing mail server, full email address, and your email password. The default settings are listed below.

Non-SSL Settings

Outbound Server SMTPsmtp.virtualave.netPort 587
Inbound Server IMAPimap.virtualave.netPort 143
Inbound Server POPpop.virtualave.netPort 110

With SSL Settings

Outbound Server SMTPsmtp.virtualave.netPort 465
Inbound Server IMAPimap.virtualave.netPort 993
Inbound Server POPpop.virtualave.netPort 995

We can always provide our server settings and walk you through setting up your Windows 10 Mail App. However, we cannot help troubleshoot errors specific to Windows.

Setting Up Windows 10 Mail App

NOTE: In the example below, we will be configuring the email account using SSL Hostnames for SMTP and IMAP protocols.

Step 1: Launch the Windows 10 Mail App. On the left, you will see an option called Accounts. Click on it, and a new column will slide in on the right.

Click on Add Account.


Step 2: Select Advanced setup.
Select Advanced setup

Step 3: Select Internet email.
Select Internet email

Step 4: Refer to the Email Client Settings above, and based on your preferences, enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.

NOTE: Uncheck the box that reads “Require SSL for outgoing email.”

Click on Sign in.
Email settings

Note: The provided details on the image above are just examples only. Please use your own details and refer to the settings provided above.

Step 5: Your email account has been configured successfully!

Click on Done to conclude the process.


Step 6: You can now send and receive emails on your Email Client.

You can now send and receive emails on your Email Client

I followed the instructions, but I still can't connect. What can I do?