Open Windows Explorer (can be done by opening My Computer).
Click on the Address Bar
Type ftp.virtualave.net or ftp.yourdomainname.com.
Type into the prompt that appears:
Username: Your FTP username
Password: Your FTP user password
Click Log On.
You can now take advantage of the windows interface you are already used to.
Click and drag items into the window to upload them.
Click and drag items from the window to download them.
30-Day Money-Back Guarantee
If you're not satisfied with VirtualAvenue, we'll give you your money back. No questions asked. During the first 30 days, we'll refund your hosting fees in full.
Customer Satisfaction at VirtualAvenue
Your satisfaction is our top priority, and we're confident that you'll be pleased with our services:
how easy it is to set up a website
friendly, 24x7 phone support
SiteLock's state-of-the-art security suite
Still, if you try us and decide that VirtualAvenue just isn't for you, we think you should get your money back.
What Happens to Your Domain
If you register a domain through VirtualAvenue, please note there is a non-refundable $15 domain fee. This fee not only covers our own costs, but it ensures that, even if you're dissatisfied with your experience at VirtualAvenue, you won't lose your domain name. You'll be free to transfer it or simply point it elsewhere.
Please note: The 30-day money-back guarantee applies to our hosting plans; it does not apply to most add-on services, such as domains, as mentioned above.
Special offers are limited-time promotional prices availabe to new customers
and valid for the initial term only. All products and services automatically
renew for the same term length, using the payment method provided in this initial
purchase, unless you request a change. Renewal pricing will be available through
your control panel.