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Upgrading Microsoft 365 from Plus to Pro


This article demonstrates how you may upgrade your existing Microsoft 365 email from Business Plus to Business Pro.

  1. Log in to your Domains Dashboard.
    Domains dashboard
  2. The Domains Dashboard has two views, the Card and List view. You can switch between the two by clicking on the view icons at the top right corner. 
    Card and List view
    • In Card View, click Manage on the domain you wish to upgrade your Microsoft 365 from Plan.
      Card View, click Manage
    • In List View, click on the cog icon. 
      List view, click the cog icon
  3. Click on Microsoft 365 in the left sidebar.
    Domains dashboard
  4. Look for the email address and click on Upgrade Plan to the right.
    Domains dashboard
  5. Click on Buy Now below the Business Pro plan.
    Domains dashboard
  6. Select the term option for your Microsoft 365 Business Pro. Yearly or Monthly. 
    Domains dashboard
  7. Click Continue Upgrade. 
  8. Click on the Next - Checkout button.
  9. Review the payment information, then click on the Checkout button. 
    Domains dashboard
  10. The account will be fulfilled and show pending briefly.
    Domains dashboard
Note: The email signature, calendar, and contact information set up on Microsoft 365 online will remain after the upgrade.